Get in touch with us
Customer engagement is important to us. If you have questions about our products or services, or if you have an account query, please use the contact details provided below.
For support with any issues, don’t hesitate to reach out to our helpdesk or log a support ticket directly with our engineers. Alternatively, you can fill out the form below, and we will get back to you during our support hours.
Support Hours
| Monday - Friday | 08:30 - 20:00 |
| Saturday | 08:30 - 16:30 |
| Sunday | 08:30 - 16:30 |
| Public Holiday | 08:30 - 16:30 |
Should you encounter any issues outside of these hours, please leave a WhatsApp message at 071 367 4471 or send an email to support@orcawireless.co.za to report your issue.
Physical Address
16A Unit 3, Queen Victoria Street, Stanford, 7210
Posted on Google![]()
Vicky NelTrustindex verifies that the original source of the review is Google.
Wow, I just have to compliment the person that helped me this morning, Thank you Stef! He assisted me to get my wifi up and running again. Thank you Stef. Your help was greatly appreciated.Posted on Google![]()
Daleen CronjeTrustindex verifies that the original source of the review is Google.
Orca is great. Steph recommended it to me and gave me great service and explained everything in detail to me. Will highly recommend working with Steph if you consider getting WiFi.Posted on Google![]()
Tynika TiribeniTrustindex verifies that the original source of the review is Google.
I spoke to Stef who was really helpful, patient and efficient! Thank you!!Posted on Google![]()
Hannah SturmTrustindex verifies that the original source of the review is Google.
I can highly recommend Orca and their services. Whenever my grandparents have any issues or questions, it gets sorted with ease. The team is great, especially Stef. He is friendly, patient and cannot recommend Orca enough in the village.Posted on Google![]()
Anna NelTrustindex verifies that the original source of the review is Google.
Always great support from Orca! We live on a fairly remote farm near Stanford and had some issues in the past with connection due to existing building structures, wind etc. Our concerns have always been addressed in a timely manner. Thank you team Orca!Posted on Google![]()
jaco r jonkerTrustindex verifies that the original source of the review is Google.
Always great service from Orca. Awesome people with a personalised approach. Been with them many years with not one complaint. JacoPosted on Google![]()
Andal MaartTrustindex verifies that the original source of the review is Google.
My experience off orca is very good there is this person that is very good at helping people Stef he helped me alot if i needed help about my wifi he is doing a very good job keep up the good work Stef